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Web Hosting Help - Web Hosting Setup Help

Setup Help

Uploading Your Site To Our Servers

When you transfer your web site to a new hosting provider like us then the first thing to do is to upload the files to our servers. You need an offline version of your web site, if you don't have one then you can download your web site using FTP. If you are unsure of how to do this then speak to your current hosting provider. You can then login to your Eco Green Hosting control panel and use FTP or File Manager. Using the file manager just select all the files and folders for your site and upload them. Using FTP to upload the files then use the settings in your welcome email to achieve this.

Transfer Your Site To Us

When you have uploaded your web site files to us you then need to tell your domain host. Your domain host is where you bought your domain name from. You need to point your domain to our servers instead of your old web host. Login to the website where you bought the domain and find Name Servers, it should say something like NS1 and NS2. Change the name servers to and, if you can't find any of this contact your domain host. This process can take 24-48 hours to start to load from our servers, so wait 48 hours before you cancel your old web hosting account.

Setting Up Your Email

Your Eco Green Hosting email/web mail is set up in the control panel, under the email section using the mail boxes icon. In this section of your control panel you can setup unlimited 400 MB email accounts, and also setup email forwarding. If you want to set it up for Outlook or other mail programs to send and receive the emails automatically then use the settings below:

  • IMAP or POP incoming Server:
  • IMAP or POP outgoing Server:
  • Username:
  • Password: the password you set up in your Control Panel and can be found under mailboxes.

Click here to set up email in Thunderbird.

Click here to set up email in Outlook Express.

Click here to set up email in Outlook.

Click here to set up email in Incredimail.

Adding New Domains

You have access to use extra domain functions free of charge, below are the two types of options you have surrounding this area.

  • Mapped Domains are a way of linking domains to another website that is already stored on Eco Green Hosting servers. You can find this in your control panel.
  • Subdomains for example can be added at anytime from your Eco Green Hosting control panel. Using Sub Domain option, allow 24-48 hours for the sub domain to appear and be totally operational.

Transferring UK Domains To Us

Moving your UK domain names to Eco green Hosting is quite simple using the process below.

1. Go to the control panel of your current domain host, change the IPSTag of the domain to EXTEND
2. Then go to
3. Enter the domain name you want to transfer in the bottom transfer box and checkout

Transferring Global Domains To Us

You need make sure that the administration contact email is correct and the person that receives the email knows they need to respond to the email. You can check this by either going to Google and searching whois choose any result near the top and enter your website address. Or you can use The domain also needs to be unlocked at your current domain host, speak to your current domain host to get them to unlock it.

1. Go to (will open in new window).
2. Put the domain that you want to transfer in the bottom transfer box and checkout.
3. The admin email address mentioned earlier will get an email from OpenSRS telling you how to confirm the transfer.
4. After you have confirmed the transfer it will take 24 hours to complete and be active. Some web hosts it may take up to seven days.
5. Your old domain host may email you, make sure you read this carefully as it may have important information in it about the transfer, you don't want to delay it.

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